Online Purchasing Provisions
These Online Purchasing Provisions are part of the Advance Estate Sale, hereafter referred to as "Advance Estate Sale", Website Terms & Conditions and becomes part of the "Agreement" between User and Advance Estate Sale.
Purchasing
Users are able to make on-line product purchases from this website for delivery to locations in the United States of America.
If product is required to be delivered to a location outside the United States, please contact Advance Estate Sale for special consideration. The
ability to ship product to locations outside the United States varies by manufacturer and product line, and is at the sole discretion
of Advance Estate Sale.
Pricing
Prices displayed on the Advance Estate Sale website are displayed in U.S. dollars. While Advance Estate Sale attempts to ensure that listed website prices are accurate, errors may occur. If Advance Estate Sale discovers an ordered product price error, Advance Estate Sale will give Users the option of reconfirming the order at the correct price, or canceling the order.If Advance Estate Sale is unable to contact User to correct a price error, Advance Estate Sale will treat the order as cancelled.
Payment
Advance Estate Sale allows for Terms of Payment for pre-approved accounts. User must complete and submit the Advance Estate Sale Customer Application
form to apply for and request Terms of Payment account consideration.
Advance Estate Sale also accepts credit card payments and accepts the following credit cards for online purchasing:
- Visa
- Mastercard
- American Express
The provided credit card will be charged once stock availability has been confirmed and the order is ready to ship.
Sales Tax
Advance Estate Sale charges applicable taxes (on the cost of product and shipping), for product shipped to locations in certain states, applicable sales tax will be added to the final amount charged. Advance Estate Sale charges taxes as required by applicable laws.
Product Availability
All shipments are subject to product availability. If a product is backordered by Advance Estate Sale, Advance Estate Sale will contact User with information about the product backorder situation, and allow Users the option of accepting the delayed ship date, or canceling the order. If Advance Estate Sale is unable to contact User to resolve the backorder situation, Advance Estate Sale will treat the order as accepting the delayed ship date.
Shipping; Risk of Loss; Security Interest
Free shipping for online orders over $75.00 is offered within the contiguous U.S. only and cannot be offered to accounts with volume
discount programs/pricing in place.
For order totals between $25.01-$75.00, we offer UPS Ground shipping within the contiguous U.S. at a flat rate of $7.95.
For order totals $0.00-$25.00, we ship via USPS within the contiguous U.S. at a flat rate of $3.95.
Delivery times are estimates only and we shall not be liable for delays.
Expedited shipping quotes may be requested with Advance Estate Sale directly and the costs are at User's expense. The cost will be added to the
total amount, once stock has been confirmed and order is shipping. Please click here
if you'd like a quote for expedited shipping.
Risk of loss is upon User once product is delivered to the shipping carrier.
Advance Estate Sale retains a security interest in the products until payment in full is received.
Tracking
At the time of order shipment, Advance Estate Sale will email a receipt containing the tracking information to the email address provided by User. With this information, Users are able to track the status of the order shipment through the carrier's website.
Return Policy
If permitted by the manufacturer's return policy, product may be returned within 30 days from the date of purchase.
A Return Merchandise Authorization, "RMA" must be obtained from Advance Estate Sale prior to return of any product to Advance Estate Sale. Please call 833-481-3142
to obtain an RMA number. The cost of original product shipment to User and cost of product shipment back to Advance Estate Sale is at the expense of User.
The following requirements must be met to qualify for a product return:
- Return Material Authorization (RMA) number is requested within 30 Days of the date of original product shipment from Advance Estate Sale to User.
- Product is received back from User undamaged and in new condition (no signs of product use exist).
- Product is received back from User in the original and undamaged packaging.
- Product is received back from User with all documentation, and all documentation is undamaged.
The product refund will be allocated once product is received by Advance Estate Sale and determined to have met the requirements of the program. If the
original product purchase was with a Credit Card, Advance Estate Sale will allocate credit to the credit card used for purchase. If the original product
purchase was through an account, Advance Estate Sale will allocate the credit to the account.
Advance Estate Sale reserves the right to refuse return of any product that does not meet the above return requirements, at Advance Estate Sale's
sole discretion.
Out of Box Product Failure Return Program
Advance Estate Sale offers a 30 day Out of Box Failure - Product Return Program, if the following requirements are met:
- Out of Box Failure is communicated to Advance Estate Sale within 30 Days of the date of product shipment from Advance Estate Sale.
- Product is received back from User undamaged. Product that is damaged is not considered an "Out of Box Failure".
- Product is returned in the original packaging with all documentation.
A Return Merchandise Authorization, "RMA"must be obtained from Advance Estate Sale prior to return of any product to Advance Estate Sale. Please call
833-481-3142 to communicate an "Out of Box Failure" situation and obtain an RMA number.
Advance Estate Sale reserves the right to refuse return of any product that does not meet the above return requirements, at Advance Estate Sale's sole discretion.
Advance Estate Sale reserves the right to refuse return of any product that does not meet the above return requirements, at Advance Estate Sale's sole discretion.
Order Changes / Cancellations
Users who wish to cancel or modify an order need to send an email as soon as possible to sales@advanceestatesale.com
or contact Advance Estate Sale at 833-481-3142.
While Advance Estate Sale will make every effort to accommodate the User Change/Cancellation request, once an order has shipped, the purchase cannot be
cancelled or modified.
Cancellation shall not relieve User's duty to pay for products shipped or expenses incurred by Advance Estate Sale prior to such notice. If an order is
cancelled prior to shipment, User's sole remedy and Advance Estate Sale's sole obligation will be a full refund of the purchase price paid for the product.
Contact Advance Estate Sale
If User has any questions about these Online Purchasing Provisions, Users may contact Advance Estate Sale by:
- Live Chat
- Phone: Call: 833-481-3142
- Email: sales@advanceestatesale.com
Our office hours are:
Monday-Thursday, 8:00am-5pm CT
Friday, 8:00-4:30pm CT